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Twilio SendGrid is an email delivery platform for transactional and marketing email. Connect it to Adapt with a SendGrid API key.

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Set up credentials

1

Open API Keys settings

Sign in to SendGrid and go to Settings > API Keys in the left navigation.
Two-factor authentication must be enabled on your account before you can create an API key.
2

Create an API key

Click Create API Key and give the key a name.
3

Choose Restricted Access

Select Restricted Access and grant the permissions you need. For sending, enable Mail Send; add read access to Stats and Suppressions to review delivery data.
4

Create and copy the key

Click Create & View, then copy the key (it starts with SG.).
The key is displayed only once. Store it securely before leaving the page.

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Connect to Adapt

1

Open Integrations

In Adapt, go to Settings > Integrations.
2

Find SendGrid

Search for SendGrid and select it from the catalog.
3

Start the connection

Click Connect to open the connection form.
4

Add your credentials

Enter the values you gathered above, then click Add connection:
Secret NameValue
SENDGRID_API_KEYYour SendGrid API key
You can rename the connection and choose whether it is shared with your organization or kept personal to you.
5

Test the connection

Ask Adapt about your recent email delivery stats.

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Security

  • Credentials are encrypted at rest with AES-256
  • Use Restricted Access and grant only the scopes you need, such as Mail Send
  • Rotate keys periodically; you can delete and recreate a compromised key without changing other credentials
  • Never share your API key or commit it to source control

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Capabilities

Send email through SendGrid, and review delivery stats and suppression lists from Adapt.

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Examples

Send an email: 
Send an email through SendGrid to lead@example.com about our new pricing.
Review delivery stats: 
Show my SendGrid open and click rates for the past 7 days.
Check suppressions: 
Is jane@example.com on any SendGrid suppression list?
Investigate bounces: 
List SendGrid bounces from yesterday and summarize the bounce reasons.