How Pricing Works
Credits-Based
Credits are granted through your plan and can be replenished automatically as usage grows.
No Seat-Based Fees
Add your whole team without per-user charges
Free Credits to Start
Get free credits at signup, plus earn more by connecting integrations
Transparent Billing
See exactly what you’re paying for in real time
Credits
Adapt uses a credits system to track usage:- Free credits at signup: $10 for personal email signups, $25 for business email signups
- Earn bonus credits: Business domain orgs can earn up to $275 more by connecting integrations (up to $225) and inviting teammates (up to $50)
- Volume bonus credits: Higher-tier plans include bonus credits beyond the base rate — for example, the $5,000/mo plan grants 10% extra credits
- Credits are consumed as you use Adapt based on the work required to answer questions and run tasks
Pricing Components
Your credit usage is driven by the work Adapt performs on your behalf:Response generation
Credits are used when Adapt reads context, reasons through your request, and generates a response. More complex questions and broader context generally use more credits than short, focused requests.Execution and automation
Credits are also used when Adapt runs code, processes files, or completes automated work:| Component | Description |
|---|---|
| Container time | Time spent running code or automated workflows |
| Resources | Based on CPU and memory allocated |
What’s Included
All plans include:- Unlimited users: Add your whole team at no extra cost
- All integrations: Connect any supported tool
- Web and Slack access: Use Adapt anywhere
- Standard support: Email and chat support
- Security features: Encryption, access controls, audit logs
- Credit alerts: Notifications at 70% usage and when credits run low
Plans
Standard
Flexible credits-based pricing for teams of all sizes:- Start with free credits, buy more as needed
- No minimum commitment
- All features included
- Auto-recharge available to avoid interruptions
- Monthly or annual billing
- Standard support
Enterprise
For larger organizations with advanced needs:- Volume discounts: Lower per-credit pricing with committed spend
- Enterprise contracts: Dedicated contract terms with monthly credit grants
- Priority support: Dedicated customer success manager
- Advanced support: Dedicated onboarding, contract terms, and custom commercial agreements
Annual Billing
- Monthly
- Annual
Credits are granted at the start of each billing cycle and refresh with your normal monthly renewal.
Changing Plans
You can upgrade your plan at any time from Settings > Billing.- Tier upgrades (same billing interval) take effect immediately. You’re charged the flat price difference between your current and new plan, and the additional credits are granted right away.
- Monthly to annual switches take effect immediately. For self-serve plans, the full annual price is charged up front and includes a 10% discount over the equivalent monthly cost. Your first month’s credits are granted right away, with the remaining 11 months granted on each monthly anniversary. Enterprise contracts follow the billing terms in your agreement.
- Annual to monthly interval changes are not currently supported. Contact support if you need to change from annual to monthly billing.
- Upgrades clear pending downgrades. If you had a downgrade scheduled, upgrading cancels it.
Getting Started
Sign up
Create your account at app.adapt.com and receive free credits to get started
Connect integrations
Connect your tools. Business-domain organizations can earn additional credits for eligible integrations.
Billing
How Billing Works
- Plan renewals: Credits refresh on your monthly or annual schedule
- Payment method: Credit card on file (enterprise contracts can be invoiced)
- Auto-recharge: Optionally top up your balance when it drops below a threshold
- Invoices: Available in your billing dashboard for each charge
Auto-recharge requires an active self-serve plan or an active enterprise sales contract.
Credit Notifications
Adapt proactively alerts you about your credit balance:- 70% warning: Slack notification when 70% of your plan credits are consumed
- Low balance banner: In-app banner visible to your team when credits are running low
- Zero-credit pause: Scheduled tasks are paused automatically when your effective balance reaches zero
- Recharge notification: Alert when an auto-recharge top-up fires
- Resume notification: Confirmation when paused tasks resume after credits are added
View Your Usage
Monitor costs in real time:- Go to Settings > Billing > Usage
- See current cycle usage and remaining credits
- View how usage is tracking over time
- Download detailed reports
Questions?
Usage-Based Pricing
Detailed pricing breakdown
Enterprise Pricing
Volume discounts and commitments
Billing FAQ
Common billing questions
Contact Sales
Get a custom quote