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This page summarizes our privacy practices. For the complete legal privacy policy, visit adapt.com/privacy-policy.

Data We Collect

Information You Provide

Information Collected Automatically

Information from Third Parties

How We Use Your Data

To Provide Service

  • Authenticate your account
  • Process your queries
  • Connect to your integrations
  • Deliver answers and insights

To Improve Adapt

  • Analyze usage patterns
  • Identify and fix issues
  • Develop new features
  • Optimize performance

To Communicate

  • Send service notifications
  • Provide customer support
  • Share product updates (with consent)

How We Protect Your Data

Learn more about security →

Data Sharing

We Do Not

  • Sell your personal information
  • Share data for third-party advertising
  • Use your data to train AI models (without consent)

We May Share

  • With service providers (under contract)
  • When required by law
  • With your consent

Service Providers

All providers are bound by data protection agreements.

Your Rights

Access & Portability

  • Request a copy of your data
  • Export your conversations and settings
  • Receive data in standard formats

Correction & Deletion

  • Update inaccurate information
  • Request data deletion
  • Close your account

Control

  • Manage integration connections
  • Control communication preferences
  • Revoke access to data

Exercising Rights

To exercise your rights:
  1. Go to Settings > Privacy
  2. Or email privacy@adapt.com
We respond within 30 days.

Cookies

We use cookies for: Manage cookie preferences in your browser settings.

Data Retention

International Transfers

  • Data is stored in the United States
  • We use Standard Contractual Clauses for EU transfers
  • Enterprise customers: Custom data residency available

Children’s Privacy

Adapt is not intended for children under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy periodically. We’ll notify you of significant changes via email or in-app notification.

Contact

For privacy questions: For the complete privacy policy: adapt.com/privacy-policy

Data Handling

How we process your data

AI Training Policy

Our AI data usage policy