Documentation Index
Fetch the complete documentation index at: https://adapt.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
This page summarizes our privacy practices. For the complete legal privacy policy, visit adapt.com/privacy-policy.
Data We Collect
| Data Type | Examples |
|---|
| Account info | Name, email, company |
| Business data | Data from connected integrations |
| Communications | Support requests, feedback |
| Payment info | Billing details (processed by Stripe) |
| Data Type | Purpose |
|---|
| Usage data | Improve product, provide support |
| Technical data | Security, debugging, performance |
| Cookies | Authentication, preferences |
| Source | Data |
|---|
| Integrations | Data from tools you connect |
| OAuth providers | Profile info from Google, Slack |
How We Use Your Data
To Provide Service
- Authenticate your account
- Process your queries
- Connect to your integrations
- Deliver answers and insights
To Improve Adapt
- Analyze usage patterns
- Identify and fix issues
- Develop new features
- Optimize performance
To Communicate
- Send service notifications
- Provide customer support
- Share product updates (with consent)
How We Protect Your Data
| Protection | Implementation |
|---|
| Encryption | TLS 1.3 in transit, AES-256 at rest |
| Access control | Role-based, least privilege |
| Monitoring | Continuous security monitoring |
| Compliance | SOC 2 Type II (in progress, expected early 2026) |
Data Sharing
We Do Not
- Sell your personal information
- Share data for third-party advertising
- Use your data to train AI models (without consent)
We May Share
- With service providers (under contract)
- When required by law
- With your consent
Service Providers
| Provider | Purpose |
|---|
| Google Cloud | Infrastructure hosting |
| Stripe | Payment processing |
| AI providers | Query processing |
Your Rights
Access & Portability
- Request a copy of your data
- Export your conversations and settings
- Receive data in standard formats
Correction & Deletion
- Update inaccurate information
- Request data deletion
- Close your account
Control
- Manage integration connections
- Control communication preferences
- Revoke access to data
Exercising Rights
To exercise your rights:
- Go to Settings > Privacy
- Or email privacy@adapt.com
We respond within 30 days.
Cookies
We use cookies for:
| Purpose | Required |
|---|
| Authentication | Yes |
| Preferences | Yes |
| Analytics | Optional |
Data Retention
| Data Type | Retention |
|---|
| Account data | Duration of account |
| Conversations | Until you delete |
| Usage logs | 90 days |
| Backups | 30 days after deletion |
International Transfers
- Data is stored in the United States
- We use Standard Contractual Clauses for EU transfers
- Enterprise customers: Custom data residency available
Children’s Privacy
Adapt is not intended for children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy periodically. We’ll notify you of significant changes via email or in-app notification.
For privacy questions:
For the complete privacy policy: adapt.com/privacy-policy
Data Handling
How we process your data
AI Training Policy
Our AI data usage policy
