Our Commitment
Your data is never used to train AI models without your explicit consent.
- Queries you ask Adapt
- Data retrieved from your integrations
- Files you upload
- Conversations and history
How AI Processing Works
Query Processing
When you ask a question:- Your query is sent to an AI provider (Anthropic, OpenAI, or Google)
- The AI processes your query and generates a response
- The conversation is not stored by the AI provider for training
- Processing data is deleted after your session
Provider Agreements
We have agreements with all AI providers that:- Prohibit training: Your data cannot be used for model training
- Require deletion: Processing data is deleted after use
- Ensure confidentiality: Providers cannot access or use your content
What AI Providers See
Sent to AI
| Data | Purpose |
|---|---|
| Your question | Generate a response |
| Relevant context | Provide accurate answers |
| Tool outputs | Include in analysis |
Not Sent to AI
| Data | Protection |
|---|---|
| Your credentials | Never shared with AI |
| Full database | Only relevant data sent |
| Other users’ data | Complete isolation |
Data Retention by AI Providers
Our Requirements
All AI providers must:- Not retain data beyond processing
- Not use data for model training
- Delete data after request completion
- Maintain confidentiality
Provider Policies
| Provider | Training Policy |
|---|---|
| Anthropic | Does not train on API data |
| OpenAI | API data not used for training |
| Vertex AI data not used for training |
Aggregated Data
What We May Use
We may use aggregated, de-identified data to:- Improve Adapt’s product
- Understand usage patterns
- Develop new features
What This Means
- Individual queries are not identifiable
- No business-specific data is used
- Statistical patterns only
Opt Out
You can opt out of aggregated data usage:- Go to Settings > Privacy
- Disable “Usage Analytics”
Your Controls
Review AI Usage
See what AI processes for you:- Each response shows which AI model was used
- Click “Details” to see what context was provided
- Review your conversation history
Delete Data
Remove data from Adapt:- Delete individual conversations
- Clear conversation history
- Close your account to remove all data
Request Information
Contact privacy@adapt.com to:- Request details about data processing
- Ask questions about AI usage
- Exercise your privacy rights
Enterprise Options
For enterprise customers:- Private AI deployment: Dedicated AI infrastructure
- Custom retention: Configure data retention policies
- Additional controls: Enhanced privacy options
Updates to This Policy
We’ll notify you of changes to this policy via:- Email notification
- In-app announcement
- 30-day notice for material changes
Questions
For questions about our AI training policy:- Email: privacy@adapt.com
- Security team: security@adapt.com
Data Handling
How we process your data
Privacy Policy
Our privacy commitments