This page explains how Adapt handles your data throughout its lifecycle.Documentation Index
Fetch the complete documentation index at: https://adapt.com/docs/llms.txt
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Data Processing
How Queries Work
When you ask a question:- Query received: Your question is sent to Adapt over TLS
- Planning: AI determines which data sources to query
- Data retrieval: Adapt queries your connected integrations
- Processing: Data is analyzed in isolated environments
- Response: Answer is delivered back to you
- Cleanup: Temporary processing data is deleted
Processing Location
- Infrastructure: Google Cloud Platform (US)
- AI models: Processed via Anthropic, OpenAI, or Google
- Integrations: Data retrieved directly from your tools
Data Minimization
We only access and process data necessary for your query:- Queries are scoped to relevant data
- Results are filtered to what’s needed
- Excess data is not retained
Data Storage
What We Store
| Data | Storage Location | Encryption |
|---|---|---|
| Account info | PostgreSQL | AES-256 |
| Conversations | PostgreSQL | AES-256 |
| Integration credentials | PostgreSQL | AES-256 + org key |
| Uploaded files | Google Cloud Storage | AES-256 |
What We Don’t Store
- Raw data from your integrations (queried on demand)
- AI model conversation history (after processing)
- Temporary sandbox files (deleted after session)
Data Isolation
Organization Isolation
Each organization is completely isolated:- Separate database records: No cross-organization queries
- Unique encryption keys: Organization-specific secrets
- Access controls: Users can only access their organization
User Isolation
Within an organization:- Personal integrations: Only accessible by the user
- Private conversations: Not visible to other members
- Session data: Isolated per user session
Data Retention
Active Data
| Data Type | Retention |
|---|---|
| Conversations | Until you delete |
| Account info | Duration of account |
| Integration credentials | Until you disconnect |
| Uploaded files | Session duration |
Deleted Data
When you delete data:- Immediate: Removed from active database
- 24 hours: Purged from caches
- 30 days: Removed from backups
Account Closure
When you close your account:- All personal data deleted within 30 days
- Organization data retained if other members exist
- Billing records retained as required by law
Third-Party Data Sharing
AI Providers
Queries are processed using AI providers:| Provider | Data Shared | Retention |
|---|---|---|
| Anthropic | Query + context | Not retained for training |
| OpenAI | Query + context | Not retained for training |
| Query + context | Not retained for training |
Integration Providers
Data flows to/from your connected tools:- We act as an intermediary
- Data is transmitted securely
- We don’t retain raw integration data
No Data Selling
We do not sell or rent your data to third parties.Data Portability
Export Your Data
You can export your data anytime:- Go to Settings > Privacy > Export Data
- Select what to export
- Download in standard formats (JSON, CSV)
Exportable Data
- Account information
- Conversation history
- Integration configurations (not credentials)
- Usage data
Compliance
Our data handling meets requirements for:- GDPR: EU data protection regulation
- CCPA: California privacy law
- SOC 2: Security and availability controls (in progress)
Questions
For data handling questions:- Email: privacy@adapt.com
- Security: security@adapt.com
Privacy Policy
Our privacy commitments
AI Training Policy
How we handle AI training