Access Controls

Adapt uses role-based access controls to ensure users only access what they need.

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Organization Structure

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Organizations

Each organization is a complete isolated workspace:

• Data isolation: Complete separation between organizations
• User management: Invite and manage team members
• Integration access: Shared connections for the team
• Billing: Separate billing per organization

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Membership

Users can belong to multiple organizations, each with independent:

• Conversations and history
• Integrations and data access
• Settings and preferences

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Roles & Permissions

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Member Roles

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Admin Permissions

Admins can:

• Invite and remove members
• Manage organization settings
• Set up and configure integrations
• Access billing and usage
• View audit logs

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Member Permissions

Members can:

• Chat with Adapt
• Use connected integrations
• Create and share conversations
• Set personal preferences

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Integration Access

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Organization Integrations

Set up by admins and shared across the team:

• Data warehouse (Snowflake, Databricks)
• CRM (HubSpot)
• Support (Intercom, Zendesk)
• Communication (Slack)

All members can query these integrations.

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Personal Integrations

Individual connections not shared with the team:

• Gmail (your personal inbox)
• Calendar (your schedule)
• Google Drive (your files)

Only you can access your personal integrations.

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Data Access Controls

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Query Scope

When you ask a question:

• Adapt only queries integrations you have access to
• Results respect underlying system permissions
• Sensitive data requires appropriate access

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Conversation Visibility

You control the visibility of each conversation.

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Authentication

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Supported Methods

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Session Security

• Sessions expire after inactivity
• Single sign-out across devices
• Session tokens are cryptographically secure

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Multi-Factor Authentication

• Google OAuth inherits Google’s MFA
• Passkeys provide hardware-based authentication
• Email verification required for all accounts

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Audit & Monitoring

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Activity Logging

All access is logged:

• User logins and sessions
• Queries and data access
• Integration usage
• Admin actions

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Audit Trail

Admins can review:

• Who accessed what data
• When actions occurred
• What changes were made

Learn more about audit logging →

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Best Practices

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Enterprise Features

For enterprise customers:

• SSO/SAML: Single sign-on with your identity provider
• SCIM: Automated user provisioning
• Custom roles: Granular permission configuration
• IP allowlisting: Restrict access by network

Contact sales@adapt.com for enterprise access controls.