Every system. Full context. Real work.

The integrated coworker
for ecommerce

Connect every system behind your ecommerce business. Adapt understands the full picture and gets the work done.

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SOC 2 Type II
30+ native integrations
Works in Slack, web & mobile

ecommerce-command

Jim

7:00 AM

@Adapt what changed in the business this week, and what needs attention?

AdaptAPP

7:00 AM

Pulling the full operating picture.

Reconciling revenue across Shopify and Amazon

AdaptAPP

7:01 AM

Revenue is up 8.4%, but contribution margin fell 2.8 points. Paid social CAC and expedited fulfillment explain 81% of the decline. Two hero SKUs will stock out before inbound inventory lands.

Ecommerce Command Center

Repeat purchase34.2%+2.1%

At-risk revenue$48K-9.4%

Ticket backlog21-6

Retention cohorts (Shopify + Klaviyo)
Stockout watchlist by SKU
Support-driver overlay from Zendesk

One integrated coworker across the systems ecommerce runs on

Integrated AI for ecommerce

One integrated coworker. Five essential capabilities.

Connected to every system

One coworker across your storefront, marketplaces, ads, inventory, support, finance, and customer data, not a tool bolted onto one of them.

Adapt

Optimize your ad spend.

Blended ROAS analysis
Meta, TikTok, and Shopify ad spend analysis across all channels.
Drift alerts
Monitor ad performance drifts and make adjustments automatically.
Target ROAS recommendations
Adapt recommends the exact target ROAS move to make to optimize your ad spend.

Adapt

ecommerce-growth

JimWhich channel is driving efficient revenue this week, and where am I wasting spend?

Adapt

Searched through 5 appsMetaTikTokTatariTriple WhaleShopify

Blended ROAS is 3.1x on $82k spend this week. Meta (4.2x) and creator (3.4x) are carrying it. TikTok has drifted to 1.8x — its target ROAS is set too high at 2.5x, so the algorithm is starving delivery.

Blended ROASMeta · TikTok · Tatari · Shopify

Drift on TikTok

Blended ROAS3.1x

Spend (7d)$82k

Drift−18%

Recommend lowering TikTok target ROAS 2.5x → 2.0x to unstarve the campaign.

JimWatch for drift like this automatically and flag it.

AdaptSet. I'll monitor ROAS and spend per channel daily and alert this channel the moment a campaign drifts more than 15% off target, with a recommended fix each time.

Turn one-time buyers into repeat customers.

Live first-time buyer segment
Isolates first-time buyers who haven't reordered within X days and triggers messaging to drive the second order.
Automatic win-back
Finds customers who've gone quiet relative to their own buying cadence and launches win-back campaigns automatically.
Focus on the cohort that compounds
Once a customer places order two, getting to three, four, and five gets far easier, so Adapt focuses where it pays off.

Adapt

ecommerce-retention

JimWho bought once and never came back, and who used to buy regularly but went quiet?

Adapt

Searched through 4 appsShopifyKlaviyoMetaGA4

Built two live segments from order history. 1,284 first-time buyers are 30+ days past their median time-to-reorder and still haven't placed a second order. Separately, 412 former regulars have gone quiet relative to their own cadence, each well past their personal reorder window.

Repeat Buyer SegmentsShopify · Klaviyo · live

Live

1,284First-time, no reorder

412Lapsed regulars

SegmentSizeTrigger

Bought once · 30+ days1,284Second-order nudge

Quiet vs. own cadence412Win-back

JimTrigger a second order nudge campaign for the one-time buyers and launch win back campaigns for the lapsed regulars.

AdaptDone. Both segments sync live to Klaviyo and refresh daily as customers move in and out. First-time buyers get the second-order flow with a returning-customer offer; lapsed regulars enter win-back. I'll report reorder rate per cohort each week.

Stop chargebacks before they're ever recorded.

Real-time dispute alerts
Flags refund and dispute requests across Stripe, PayPal, and Shopify the moment they land.
Issue refunds
Automatically issue refunds in the preventable window, protecting you from fees and credit standing damage.
Blended chargeback analytics
One blended dispute rate across every processor. Analyze trends and root causes of chargebacks.

Adapt

ecommerce-alerts

Adapt

Searched through 5 appsStripePayPalShopifyVisaMastercard

Chargeback risk flagged on order #10473 ($248.00). Signals: AVS mismatch, first-time customer, express shipping, billing/IP country mismatch. Order ships in ~45 min. Want me to place it on hold?Scheduled message

Chargeback RiskFlagged

Order#10473 · $248.00

Ships in~45 min

Signals

AVS mismatch
First-time customer
Express shipping
Billing/IP country mismatch

JackYes, hold it and email the customer to verify.

AdaptDone. Order #10473 is on hold in Shopify and I've sent the customer a verification request. I'll release it automatically once they confirm, or flag it for a refund if there's no reply in 24h.

Manage your inventory.

View stock across all channels
Manage inventory across Shopify, TikTok Shop, and Amazon.
Draft reorder POs
Adapt ships orders for you before your stock runs dry.
Intelligent rebalancing
Shifts stock to the fastest selling channels so cash never sits idle.

Adapt

ecommerce-ops

JimWhich SKUs are about to stock out across channels?

Adapt

Searched through 4 appsShopifyAmazonTikTok ShopShipHero

Reconciled on-hand across Shopify, TikTok Shop, and Amazon. 2 SKUs are under reorder point: Midnight Hoodie (2 days of cover) and Canvas Tote (6 days). At current velocity the hoodie stocks out before your next inbound shipment lands.

Inventory ControlShopify · TikTok Shop · Amazon · live

SKUCoverStatus

Midnight Hoodie2dReorder

Canvas Tote6dReorder

Wool Beanie11dOK

JimDraft the reorder POs and rebalance stock to wherever it sells fastest.

AdaptDrafted POs for both SKUs sized to 30 days of cover, and proposed moving 40 hoodies from Amazon FBA to your DTC warehouse where they sell 3x faster. Approve to send.

Turn happy customers into more reviews.

Spot review-ready customers
Finds repeat buyers and resolved 5-star support tickets who love the product but haven't left a review yet.
Automatic review requests
Triggers the ask at the right moment through Stamped and Klaviyo, then follows up so more requests convert.
Protect your rating
Routes unhappy signals to support before they become a public 1-star, and tracks rating and review volume over time.

Adapt

ecommerce-reviews

JimWho are our happiest customers right now, and how do we get more of them to leave reviews?

Adapt

Searched through 4 appsShopifyStampedKlaviyoZendesk

Pulled repeat buyers with 3+ orders and 5-star support interactions in the last 30 days: 512 customers who love the product but haven't left a review. Average rating is 4.8, but review volume is down 22% month over month.

Review EngineShopify · Stamped · Klaviyo · live

Live

512Review-ready

86New 5-star / wk

4.8Avg rating

Repeat buyers · 3+ ordersStamped request

Resolved 5-star ticketsKlaviyo follow-up

JimTrigger review requests for them through Stamped and keep it running automatically.

AdaptDone. 512 requests queued in Stamped with a Klaviyo follow-up after three days. New customers enter automatically as they hit their third order or a 5-star ticket. I'll report new reviews and rating trend each week.

Already using Shopify Sidekick?

Sidekick understands your store. Adapt connects the whole business.

See how they work together across advertising, inventory, support, finance, customer data, and Slack.

Explore Sidekick + Adapt→

Customers

Ecommerce teams already run on Adapt

Stamped

Read story →

tools and data sources connected

“Adapt is the brain of our business.”

Sarah Wissel

CPO, Stamped

KnoCommerce

Read story →

70%

of active users became daily users in three weeks

“Instead of the team asking me first, they ask Adapt.”

Steven Bell

Director of Revenue, KnoCommerce

RevSend

Read story →

tools and APIs connected

“It is the first time I have seen agents actually work.”

Jonathan Nahin

CEO & Co-founder, RevSend

“We use Adapt as our attribution model and source of truth for how our media dollars drive sales.”

Ryan Clohessy

VP of Growth, Orion Sleep

Built for trust

Move at the speed of AI without losing control

Give Adapt access to the business without creating a black box. Every connection, answer, approval, and action stays visible and governed.

SOC2

SOC 2 Type II

Independently audited and certified

Every action is governed

Adapt respects user permissions, scopes write access, and can require approval before anything changes.

Every answer is grounded

Source systems stay visible. Adapt shows what it checked and verifies the work before acting.

Every task is isolated

Work runs in secure, sandboxed compute. Your company data stays private and is never used to train models.

FAQ

Frequently asked questions

The integrated coworker for ecommerce

Run your ecommerce business AI native.

Connect the stack you already run. Give every team the intelligence to make the next decision and get the work done.

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The integrated coworker
for ecommerce