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Adapt uses a credits system tied to actual usage. This page explains how credits are consumed and what controls you have over billing.

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Credits

All usage is measured in credits:
  • Credits are consumed as you use Adapt
  • Purchase a plan to receive monthly credits, or enable auto-recharge to top up on demand
  • Higher-tier plans include volume bonus credits — for example, the $5,000/mo plan grants 10% extra credits on top of the base allocation
Usage is gated on your effective spendable balance: total credits minus recorded usage.
Usage pauses when your effective spendable balance reaches zero. Scheduled tasks resume automatically after credits are added.

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Pricing Components

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Response work

Credits are used when Adapt pulls in context, evaluates your request, and generates a response. Questions that require more context or more complex reasoning typically consume more credits.

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Execution work

Credits are also used when Adapt executes work on your behalf:
ComponentDescription
Container timePer-second billing while a sandbox runs
MemoryBased on memory allocated to the sandbox
CPUBased on CPU allocated to the sandbox
When is execution used?
  • Running Python or JavaScript code
  • Complex data analysis
  • File processing
  • API calls from sandbox
When is execution not needed?
  • Simple questions and conversations
  • Web searches
  • Reading data from connected integrations
  • Most typical queries

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Auto-Recharge

Auto-recharge keeps your account running without interruption by automatically purchasing credits when your effective balance drops below a configured threshold.

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How It Works

  1. Set a credit threshold in Settings > Billing > Auto-Recharge
  2. When your effective balance drops below that threshold, a top-up charge fires automatically
  3. Your default payment method on file is used
  4. Spending is capped monthly

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Setup

Auto-recharge is disabled by default. Go to Settings > Billing > Auto-Recharge to enable it and configure your threshold, top-up amount, and monthly cap.
Auto-recharge requires an active self-serve plan or an active enterprise sales contract.

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Disabled States

Auto-recharge may be disabled automatically if:
  • Your card is declined
  • Your plan is canceled
Check Settings > Billing for the current status and reason.

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Credit Notifications

Adapt proactively alerts you so you’re never caught off guard:
  • 70% warning: Slack notification when 70% of your plan credits are consumed
  • Low balance banner: In-app banner visible to your team when credits are running low
  • Zero-credit pause: Scheduled tasks are paused automatically when your effective balance reaches zero
  • Recharge notification: Alert when an auto-recharge top-up fires
  • Resume notification: Confirmation when paused tasks resume after credits are added

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Annual vs Monthly Billing

Credits are granted at the start of each billing cycle.
Annual billing is available for both Standard and Enterprise plans. Monthly-to-annual switches take effect immediately.
Annual-to-monthly billing changes are not currently supported.

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Ways to Optimize Costs

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Ask Efficiently

Specific questions usually use fewer credits than vague ones that require follow-ups.Instead of: “Tell me about our customers” Try: “What’s our customer count by segment for Q4?”
Ask for “brief” or “summary” to get shorter responses.Instead of: “Analyze our pipeline” Try: “Give me a brief pipeline summary in bullet points”
A scheduled report costs less than asking the same question repeatedly.

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Manage Compute

  • Simple queries don’t need compute
  • Point Adapt to summary tables when possible
  • Batch complex analysis rather than running it many times

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Billing Details

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How Charges Work

Your plan grants a set amount of credits each billing period. You’re charged when:
  • Your plan renews — a new monthly or annual cycle begins and credits refresh
  • Auto-recharge fires — your balance drops below your configured threshold and a top-up is purchased automatically
  • You upgrade your plan — charged the price difference (or full annual price, if switching to annual)
Credits are consumed in the background as you use Adapt. Balances and usage breakdowns update in real time in Settings > Billing.

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Billing Cycle

  • Start: When your current plan begins
  • Renewals: Credits refresh based on your monthly or annual plan schedule
  • Invoices: Available in your billing dashboard for each completed charge

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Cost Controls

You can control costs by:
  • Configuring auto-recharge with a monthly spending cap
  • Monitoring your credit balance in Settings > Billing > Usage
  • Reviewing credit notifications — Adapt alerts you at 70% plan credit usage and when your balance is running low

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Viewing Your Usage

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Real-Time Dashboard

Settings > Billing > Usage See:
  • Current credit balance and remaining credits by source (plan, rollover, recharge, bonus, admin)
  • Usage over time
  • Usage trend over time
  • Projected spend

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Detailed Reports

Download usage reports showing:
  • Per-query costs
  • User breakdown
  • Integration usage
  • Daily and weekly trends

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Fair Use

We want Adapt to be affordable for everyone:
  • No hidden fees
  • Transparent pricing
  • Predictable credit controls
  • Clear visibility into remaining balance
If you see unexpected charges, contact support@adapt.com and we’ll help you understand and optimize. For full pricing details, visit adapt.com/pricing.

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Questions?

Enterprise Pricing

Volume discounts available

Billing FAQ

Common questions answered