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Adapt uses a credits system tied to actual usage. This page explains how credits are consumed and what controls you have over billing.

Credits

All usage is measured in credits:
  • Credits are consumed as you use Adapt
  • Purchase a plan to receive monthly credits, or enable auto-recharge to top up on demand
  • Higher-tier plans include volume bonus credits — for example, the $5,000/mo plan grants 10% extra credits on top of the base allocation
Usage is gated on your effective spendable balance: total credits minus recorded usage.
Usage pauses when your effective spendable balance reaches zero. Automations resume automatically after credits are added.

Pricing Components

Response work

Credits are used when Adapt pulls in context, evaluates your request, and generates a response. Questions that require more context or more complex reasoning typically consume more credits.

Execution work

Credits are also used when Adapt executes work on your behalf: When is execution used?
  • Running Python or JavaScript code
  • Complex data analysis
  • File processing
  • API calls from sandbox
When is execution not needed?
  • Simple questions and conversations
  • Web searches
  • Reading data from connected integrations
  • Most typical queries

Image generation

Credits are also used when Adapt generates or edits an image. Image usage is billed in credits like any other Adapt usage and shows up alongside the rest of your activity in Settings > Billing > Usage.

Deeper research

Credits are also used when Adapt runs deeper research across specialized data sources (for example company and people intelligence, website traffic, public-market data, business verification, product catalogs, podcasts, and travel). These premium sources cost more than an ordinary web search and are billed in credits as part of your normal usage.
Deeper research is available on paid plans and active pilots. It is not available to organizations running only on free or promotional credits.

Auto-Recharge

Auto-recharge keeps your account running without interruption by automatically purchasing credits when your effective balance drops below a configured threshold.

How It Works

  1. Set a credit threshold in Settings > Billing > Auto-Recharge
  2. When your effective balance drops below that threshold, a top-up charge fires automatically
  3. Your default payment method on file is used
  4. Spending is capped monthly

Setup

Auto-recharge is disabled by default. Go to Settings > Billing > Auto-Recharge to enable it and configure your threshold, top-up amount, and monthly cap.
Auto-recharge requires an active self-serve plan or an active enterprise sales contract.

Disabled States

Auto-recharge may be disabled automatically if:
  • Your card is declined
  • Your plan is canceled
Check Settings > Billing for the current status and reason.

Member Spend Limits

Organizations on an active subscription can cap how many credits each member can spend per billing cycle. It’s the simplest way to keep one heavy user or runaway automation from consuming the whole plan.

How It Works

  1. Owners and admins go to Settings > Billing > Member spend limit and click Set limit
  2. Enter a credit limit (1 to 1,000,000 credits) and save
  3. The limit applies to every member, including owners and admins, for the current billing cycle
  4. A member who reaches the limit can’t send new messages until the cycle resets or an admin raises the limit
Clear the field and save to remove the limit. Monthly plans reset the limit at the end of each billing cycle. Annual plans reset it on each monthly anniversary of the plan start date, so an annual subscription still gets a fresh monthly allowance per member.
Member spend limits require an active subscription. They aren’t available on pilot plans or organizations running only on free or promotional credits.

Warning Emails

Each member gets an email as their spend crosses:
  • 75% of the limit — a heads-up, no action needed
  • 90% of the limit — a warning that messages pause at the cap
  • 100% of the limit — confirmation that new messages are paused
Emails fire once each per billing cycle and re-arm when the cycle rolls over or an admin changes the limit. Admins and owners get wording that points them at raising the limit themselves.

Tracking Spend Against the Limit

  • Members see their remaining credits, the percentage of the monthly limit left, and the reset date on their credits card
  • A member at the cap sees a banner in chat explaining that messages are paused until the reset date or until an admin raises the limit
  • Admins see each member’s spend against the limit in Settings > Usage, with a Blocked badge on anyone who has hit the cap

Credit Notifications

Adapt proactively alerts you so you’re never caught off guard:
  • 70% warning: Slack notification when 70% of your plan credits are consumed
  • Low balance banner: In-app banner visible to your team when credits are running low
  • Zero-credit pause: Automations are paused automatically when your effective balance reaches zero
  • Member limit warnings: Emails at 75%, 90%, and 100% of a member’s monthly spend limit, when one is set
  • Recharge notification: Alert when an auto-recharge top-up fires
  • Resume notification: Confirmation when paused tasks resume after credits are added

Annual vs Monthly Billing

Credits are granted at the start of each billing cycle.
Annual billing is available for both Standard and Enterprise plans. Monthly-to-annual switches take effect immediately.
Annual-to-monthly billing changes are not currently supported.

Ways to Optimize Costs

Ask Efficiently

Specific questions usually use fewer credits than vague ones that require follow-ups.Instead of: “Tell me about our customers” Try: “What’s our customer count by segment for Q4?”
Ask for “brief” or “summary” to get shorter responses.Instead of: “Analyze our pipeline” Try: “Give me a brief pipeline summary in bullet points”
A scheduled report costs less than asking the same question repeatedly.

Manage Compute

  • Simple queries don’t need compute
  • Point Adapt to summary tables when possible
  • Batch complex analysis rather than running it many times

Billing Details

How Charges Work

Your plan grants a set amount of credits each billing period. You’re charged when:
  • Your plan renews — a new monthly or annual cycle begins and credits refresh
  • Auto-recharge fires — your balance drops below your configured threshold and a top-up is purchased automatically
  • You upgrade your plan — charged the price difference (or full annual price, if switching to annual)
Credits are consumed in the background as you use Adapt. Balances and usage breakdowns update in real time in Settings > Billing.

Billing Cycle

  • Start: When your current plan begins
  • Renewals: Credits refresh based on your monthly or annual plan schedule
  • Invoices: Available in your billing dashboard for each completed charge

Cost Controls

You can control costs by:
  • Configuring auto-recharge with a monthly spending cap
  • Setting a member spend limit so no single member can exceed a fixed number of credits per cycle
  • Monitoring your credit balance in Settings > Billing > Usage
  • Reviewing credit notifications — Adapt alerts you at 70% plan credit usage and when your balance is running low

Viewing Your Usage

Real-Time Dashboard

Settings > Billing > Usage See:
  • Current credit balance and remaining credits by source (plan, rollover, recharge, bonus, admin)
  • Usage over time
  • Usage trend over time
  • Projected spend

Detailed Reports

Download usage reports showing:
  • Per-query costs
  • User breakdown
  • Integration usage
  • Daily and weekly trends

Fair Use

We want Adapt to be affordable for everyone:
  • No hidden fees
  • Transparent pricing
  • Predictable credit controls
  • Clear visibility into remaining balance
If you see unexpected charges, contact support@adapt.com and we’ll help you understand and optimize. For full pricing details, visit adapt.com/pricing.

Questions?

Enterprise Pricing

Volume discounts available

Billing FAQ

Common questions answered