Communication
Twilio
Messaging & voice. Connect Adapt to Twilio for SMS, calls, and messaging logs via API.
Use cases
Adapt connects to Twilio so you can send messages and ask questions about messaging activity. Add your API credentials in Settings > Integrations and Adapt can work with Twilio on your behalf.
Send SMS and messages
Query call and message logs
Summarize messaging activity
Reference Twilio data in conversations
Configuring Twilio
- 1
In Twilio, copy your Account SID and Auth Token from the Console
- 2
Go to Settings > Integrations in the Adapt web app
- 3
Create a secret group and add your Twilio Account SID and Auth Token
- 4
Start a new chat and ask Adapt to send a message
