Communication

Customer.io

Messaging automation. Connect Adapt to Customer.io for campaigns, messages, and customer data via API.

Use cases

Adapt connects to Customer.io so you can ask questions about campaigns, messages, and customers. Add your API credentials in Settings > Integrations and Adapt can query Customer.io on your behalf.

Track campaign and message performance

Query customer activity

Summarize engagement

Reference Customer.io data in conversations

Configuring Customer.io

In Customer.io, generate an API key under Settings > API

Go to Settings > Integrations in the Adapt web app

Create a secret group and add your Customer.io API key

Start a new chat and ask Adapt about your Customer.io data

Integrate Customer.io with Adapt

Connect Customer.io to Adapt and let AI handle your workflows automatically. From data sync to automated actions, Adapt understands your context and gets work done across your entire stack.