Communication
Customer.io
Messaging automation. Connect Adapt to Customer.io for campaigns, messages, and customer data via API.
Use cases
Adapt connects to Customer.io so you can ask questions about campaigns, messages, and customers. Add your API credentials in Settings > Integrations and Adapt can query Customer.io on your behalf.
Track campaign and message performance
Query customer activity
Summarize engagement
Reference Customer.io data in conversations
Configuring Customer.io
- 1
In Customer.io, generate an API key under Settings > API
- 2
Go to Settings > Integrations in the Adapt web app
- 3
Create a secret group and add your Customer.io API key
- 4
Start a new chat and ask Adapt about your Customer.io data
