Communication

Gong

Revenue intelligence. Connect Adapt to Gong for call recordings, transcripts, and deal insights via API.

Use cases

Adapt connects to Gong so you can ask questions about calls, transcripts, and deal signals. Add your API credentials in Settings > Integrations and Adapt can query Gong on your behalf.

  • Search call transcripts

  • Summarize customer conversations

  • Surface deal risks and signals

  • Reference Gong data in conversations

Configuring Gong

  1. 1

    In Gong, generate an API key under Settings > API

  2. 2

    Go to Settings > Integrations in the Adapt web app

  3. 3

    Create a secret group and add your Gong API key

  4. 4

    Start a new chat and ask Adapt about your Gong data

Similar integrations

Integrate Gong with Adapt