Communication

Front

Customer communication. Connect Adapt to Front for shared inboxes, conversations, and team performance via API.

Use cases

Adapt connects to Front so you can ask questions about conversations, inboxes, and response times. Add your API token in Settings > Integrations and Adapt can query Front on your behalf.

Query conversations and inboxes

Track response and resolution times

Summarize team performance

Reference Front data in conversations

Configuring Front

In Front, go to Settings > Developers and create an API token

Go to Settings > Integrations in the Adapt web app

Create a secret group and add your Front API token

Start a new chat and ask Adapt about your inbox

Integrate Front with Adapt

Connect Front to Adapt and let AI handle your workflows automatically. From data sync to automated actions, Adapt understands your context and gets work done across your entire stack.