CRM & Sales

Salesforce

Enterprise CRM. Connect Adapt to Salesforce for accounts, opportunities, and pipeline data via API.

Use cases

Adapt connects to Salesforce so you can ask questions about accounts, opportunities, and pipeline. Add your API credentials in Settings > Integrations and Adapt can query Salesforce on your behalf.

  • Query accounts, contacts, and opportunities

  • Track pipeline and forecast by stage

  • Surface deals that need attention

  • Reference CRM records in conversations

Configuring Salesforce

  1. 1

    In Salesforce, create a Connected App and generate API credentials

  2. 2

    Go to Settings > Integrations in the Adapt web app

  3. 3

    Create a secret group and add your Salesforce credentials

  4. 4

    Start a new chat and ask Adapt about your Salesforce pipeline

Connect Salesforce with your other tools

Workflows that pair Salesforce with the tools your team uses.

Similar integrations

Integrate Salesforce with Adapt