Adapt now lives in your phone's messaging app. Connect your number once and you can text the same Adapt you use everywhere else — over iMessage on iPhone and RCS on Android (with SMS as a fallback). Start a thread from your phone and pick it up later in the web app, Slack, or the Chrome extension. Same agent, same history, same access to your personal and organization integrations, company knowledge, and skills.
Messaging is another surface into your integrated coworker, not a separate mobile assistant. Ask a quick question between meetings, kick off a report from the car, or reply to a scheduled digest right from the thread. Adapt can do real work, from scheduling a meeting to pulling numbers from your connected tools, and send you updates on the go.
How it works
Connect your phone from Settings > Integrations > Messaging. There are two ways to link your number:
- Use your registered number : if your mobile number is already on your organization's roster under your Adapt email, connect it in one click.
- Register a new number : enter your mobile number, get a one-time verification code, and text it to your Adapt number from that phone to prove it's yours.
After you connect, the settings page shows the number to message Adapt at. iPhone users get a native iMessage thread; Android users connect over RCS. Replies stream back as messages, and answers that include a chart, table, or file arrive as attachments. Conversations you start over text show up in your chat history right alongside your web and Slack threads.
Availability
Messaging is available to all organizations now. Open Settings > Integrations > Messaging to connect your phone — see Message Adapt for the full setup.
