> ## Documentation Index
> Fetch the complete documentation index at: https://adapt.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> How Adapt collects, uses, and protects your information

This page summarizes our privacy practices. For the complete legal privacy policy, visit [adapt.com/privacy-policy](https://adapt.com/privacy-policy).

## Data We Collect

### Information You Provide

| Data Type          | Examples                              |
| ------------------ | ------------------------------------- |
| **Account info**   | Name, email, company                  |
| **Business data**  | Data from connected integrations      |
| **Communications** | Support requests, feedback            |
| **Payment info**   | Billing details (processed by Stripe) |

### Information Collected Automatically

| Data Type          | Purpose                          |
| ------------------ | -------------------------------- |
| **Usage data**     | Improve product, provide support |
| **Technical data** | Security, debugging, performance |
| **Cookies**        | Authentication, preferences      |

### Information from Third Parties

| Source              | Data                            |
| ------------------- | ------------------------------- |
| **Integrations**    | Data from tools you connect     |
| **OAuth providers** | Profile info from Google, Slack |

## How We Use Your Data

### To Provide Service

* Authenticate your account
* Process your queries
* Connect to your integrations
* Deliver answers and insights

### To Improve Adapt

* Analyze usage patterns
* Identify and fix issues
* Develop new features
* Optimize performance

### To Communicate

* Send service notifications
* Provide customer support
* Share product updates (with consent)

## How We Protect Your Data

| Protection         | Implementation                      |
| ------------------ | ----------------------------------- |
| **Encryption**     | TLS 1.3 in transit, AES-256 at rest |
| **Access control** | Role-based, least privilege         |
| **Monitoring**     | Continuous security monitoring      |
| **Compliance**     | SOC 2 Type II certified             |

[Learn more about security →](/security/overview)

## Data Sharing

### We Do Not

* Sell your personal information
* Share data for third-party advertising
* Use your data to train AI models (without consent)

### We May Share

* With service providers (under contract)
* When required by law
* With your consent

### Service Providers

| Provider         | Purpose                |
| ---------------- | ---------------------- |
| **Google Cloud** | Infrastructure hosting |
| **Stripe**       | Payment processing     |
| **AI providers** | Query processing       |

All providers are bound by data protection agreements.

## Your Rights

### Access & Portability

* Request a copy of your data
* Export your conversations and settings
* Receive data in standard formats

### Correction & Deletion

* Update inaccurate information
* Request data deletion
* Close your account

### Control

* Manage integration connections
* Control communication preferences
* Revoke access to data

### Exercising Rights

To exercise your rights:

1. Go to **Settings > Privacy**
2. Or email [privacy@adapt.com](mailto:privacy@adapt.com)

We respond within 30 days.

## Cookies

We use cookies for:

| Purpose            | Required |
| ------------------ | -------- |
| **Authentication** | Yes      |
| **Preferences**    | Yes      |
| **Analytics**      | Optional |

Manage cookie preferences in your browser settings.

## Data Retention

| Data Type         | Retention              |
| ----------------- | ---------------------- |
| **Account data**  | Duration of account    |
| **Conversations** | Until you delete       |
| **Usage logs**    | 90 days                |
| **Backups**       | 30 days after deletion |

## International Transfers

* Data is stored in the United States
* We use Standard Contractual Clauses for EU transfers
* Enterprise customers: Custom data residency available

## Children's Privacy

Adapt is not intended for children under 16. We do not knowingly collect data from children.

## Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes via email or in-app notification.

## Contact

For privacy questions:

* **Email**: [privacy@adapt.com](mailto:privacy@adapt.com)
* **Address**: Adapt, Inc. \[Address]

For the complete privacy policy: [adapt.com/privacy-policy](https://adapt.com/privacy-policy)

<CardGroup cols={2}>
  <Card title="Data Handling" icon="database" href="/security/data-handling">
    How we process your data
  </Card>

  <Card title="AI Training Policy" icon="brain" href="/security/ai-training-policy">
    Our AI data usage policy
  </Card>
</CardGroup>