> ## Documentation Index
> Fetch the complete documentation index at: https://adapt.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Handling

> How Adapt processes, stores, and manages your data

This page explains how Adapt handles your data throughout its lifecycle.

## Data Processing

### How Queries Work

When you ask a question:

1. **Query received**: Your question is sent to Adapt over TLS
2. **Planning**: AI determines which data sources to query
3. **Data retrieval**: Adapt queries your connected integrations
4. **Processing**: Data is analyzed in isolated environments
5. **Response**: Answer is delivered back to you
6. **Cleanup**: Temporary processing data is deleted

### Processing Location

* **Infrastructure**: Google Cloud Platform (US)
* **AI models**: Processed via Anthropic, OpenAI, or Google
* **Integrations**: Data retrieved directly from your tools

### Data Minimization

We only access and process data necessary for your query:

* Queries are scoped to relevant data
* Results are filtered to what's needed
* Excess data is not retained

## Data Storage

### What We Store

| Data                    | Storage Location     | Encryption        |
| ----------------------- | -------------------- | ----------------- |
| Account info            | PostgreSQL           | AES-256           |
| Conversations           | PostgreSQL           | AES-256           |
| Integration credentials | PostgreSQL           | AES-256 + org key |
| Uploaded files          | Google Cloud Storage | AES-256           |

### What We Don't Store

* Raw data from your integrations (queried on demand)
* AI model conversation history (after processing)
* Temporary sandbox files (deleted after session)

## Data Isolation

### Organization Isolation

Each organization is completely isolated:

* **Separate database records**: No cross-organization queries
* **Unique encryption keys**: Organization-specific secrets
* **Access controls**: Users can only access their organization

### User Isolation

Within an organization:

* **Personal integrations**: Only accessible by the user
* **Private conversations**: Not visible to other members
* **Session data**: Isolated per user session

## Data Retention

### Active Data

| Data Type               | Retention            |
| ----------------------- | -------------------- |
| Conversations           | Until you delete     |
| Account info            | Duration of account  |
| Integration credentials | Until you disconnect |
| Uploaded files          | Session duration     |

### Deleted Data

When you delete data:

1. **Immediate**: Removed from active database
2. **24 hours**: Purged from caches
3. **30 days**: Removed from backups

### Account Closure

When you close your account:

* All personal data deleted within 30 days
* Organization data retained if other members exist
* Billing records retained as required by law

## Third-Party Data Sharing

### AI Providers

Queries are processed using AI providers:

| Provider  | Data Shared     | Retention                 |
| --------- | --------------- | ------------------------- |
| Anthropic | Query + context | Not retained for training |
| OpenAI    | Query + context | Not retained for training |
| Google    | Query + context | Not retained for training |

All providers are contractually prohibited from using your data for training.

### Integration Providers

Data flows to/from your connected tools:

* We act as an intermediary
* Data is transmitted securely
* We don't retain raw integration data

### No Data Selling

We do not sell or rent your data to third parties.

## Data Portability

### Export Your Data

You can export your data anytime:

1. Go to **Settings > Privacy > Export Data**
2. Select what to export
3. Download in standard formats (JSON, CSV)

### Exportable Data

* Account information
* Conversation history
* Integration configurations (not credentials)
* Usage data

## Compliance

Our data handling meets requirements for:

* **GDPR**: EU data protection regulation
* **CCPA**: California privacy law
* **SOC 2**: Type II certified (Security, Availability, Confidentiality)

## Questions

For data handling questions:

* **Email**: [privacy@adapt.com](mailto:privacy@adapt.com)
* **Security**: [security@adapt.com](mailto:security@adapt.com)

<CardGroup cols={2}>
  <Card title="Privacy Policy" icon="shield" href="/security/privacy-policy">
    Our privacy commitments
  </Card>

  <Card title="AI Training Policy" icon="brain" href="/security/ai-training-policy">
    How we handle AI training
  </Card>
</CardGroup>