> ## Documentation Index
> Fetch the complete documentation index at: https://adapt.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing Overview

> Simple, usage-based pricing that scales with your needs

Adapt uses a credits-based pricing model that scales with usage. No seat-based fees, no minimum commitments, and no unused seats.

## How Pricing Works

<CardGroup cols={2}>
  <Card title="Credits-Based" icon="coins">
    Credits are granted through your plan and can be replenished automatically as usage grows.
  </Card>

  <Card title="No Seat-Based Fees" icon="users">
    Add your whole team without per-user charges
  </Card>

  <Card title="Free Credits to Start" icon="gift">
    Get free credits at signup, plus earn more by connecting integrations
  </Card>

  <Card title="Transparent Billing" icon="receipt">
    See exactly what you're paying for in real time
  </Card>
</CardGroup>

## Credits

Adapt uses a credits system to track usage:

* **Free credits at signup**: \$25 for personal email signups, \$100 for business email signups
* **Earn bonus credits**: Every organization earns \$100 for connecting Slack. Business domain orgs can earn up to \$175 more on top of that by connecting other integrations (\$25 each for GitHub, Google Workspace, Linear, Notion, and HubSpot) and inviting teammates (\$10 each, up to \$50)
* **Promo credits last 6 months**: Signup credits, integration bonuses, and invite bonuses expire 180 days after they're granted
* **Volume bonus credits**: Higher-tier plans include bonus credits beyond the base rate — for example, the \$5,000/mo plan grants 10% extra credits
* Credits are consumed as you use Adapt based on the work required to answer questions and run tasks

<Warning>
  Usage pauses when your effective spendable balance reaches zero. Automations resume automatically after credits are added.
</Warning>

## Pricing Components

Your credit usage is driven by the work Adapt performs on your behalf:

### Response generation

Credits are used when Adapt reads context, reasons through your request, and generates a response. More complex questions and broader context generally use more credits than short, focused requests.

### Execution and automation

Credits are also used when Adapt runs code, processes files, or completes automated work:

| Component          | Description                                    |
| ------------------ | ---------------------------------------------- |
| **Container time** | Time spent running code or automated workflows |
| **Resources**      | Based on CPU and memory allocated              |

Simple questions typically use fewer credits than workflows that analyze data, process files, or run automations.

## What's Included

All plans include:

* **Unlimited users**: Add your whole team at no extra cost
* **All integrations**: Connect any supported tool
* **Web and Slack access**: Use Adapt anywhere
* **Standard support**: Email and chat support
* **Security features**: Encryption, access controls, audit logs
* **Credit alerts**: Notifications at 70% usage and when credits run low

## Plans

### Standard

Flexible credits-based pricing for teams of all sizes:

* Start with free credits, buy more as needed
* No minimum commitment
* All features included
* Auto-recharge available to avoid interruptions
* Monthly or annual billing
* Standard support

### Enterprise

For larger organizations with advanced needs:

* **Volume discounts**: Lower per-credit pricing with committed spend
* **Enterprise contracts**: Dedicated contract terms with monthly credit grants
* **Priority support**: Dedicated customer success manager
* **Advanced support**: Dedicated onboarding, contract terms, and custom commercial agreements

[Contact sales →](mailto:sales@adapt.com)

## Annual Billing

<Tabs>
  <Tab title="Monthly">
    Credits are granted at the start of each billing cycle and refresh with your normal monthly renewal.
  </Tab>

  <Tab title="Annual">
    Annual plans are granted in 12 equal monthly installments, not as a lump sum. Your first month's credits are granted when the annual plan starts, and the remaining 11 installments are granted automatically on each monthly anniversary.

    Self-serve annual plans include a 10% discount over the equivalent monthly cost. Enterprise annual plans follow the payment terms in your contract.
  </Tab>
</Tabs>

## Changing Plans

You can upgrade your plan at any time from **Settings > Billing**.

* **Tier upgrades** (same billing interval) take effect immediately. You're charged the flat price difference between your current and new plan, and the additional credits are granted right away.
* **Monthly to annual** switches take effect immediately. For self-serve plans, the full annual price is charged up front and includes a 10% discount over the equivalent monthly cost. Your first month's credits are granted right away, with the remaining 11 months granted on each monthly anniversary. Enterprise contracts follow the billing terms in your agreement.
* **Annual to monthly** interval changes are not currently supported. Contact support if you need to change from annual to monthly billing.
* **Upgrades clear pending downgrades.** If you had a downgrade scheduled, upgrading cancels it.

<Warning>
  Annual-to-monthly billing changes are not currently supported.
</Warning>

For details, see [Billing FAQ](/pricing/billing-faq).

## Getting Started

<Steps>
  <Step title="Sign up">
    Create your account at [app.adapt.com](https://app.adapt.com) and receive free credits to get started
  </Step>

  <Step title="Connect integrations">
    Connect your tools. Business-domain organizations can earn additional credits for eligible integrations.
  </Step>

  <Step title="Start using Adapt">
    Begin asking questions. Credits are consumed based on usage.
  </Step>

  <Step title="Add payment method">
    When you're ready, connect a credit card for additional credits or enable auto-recharge
  </Step>
</Steps>

## Billing

### How Billing Works

* **Plan renewals**: Credits refresh on your monthly or annual schedule
* **Payment method**: Credit card on file (enterprise contracts can be invoiced)
* **Auto-recharge**: Optionally top up your balance when it drops below a threshold
* **Invoices**: Available in your billing dashboard for each charge

<Note>
  Auto-recharge requires an active self-serve plan or an active enterprise sales contract.
</Note>

### Credit Notifications

Adapt proactively alerts you about your credit balance:

* **70% warning**: Slack notification when 70% of your plan credits are consumed
* **Low balance banner**: In-app banner visible to your team when credits are running low
* **Zero-credit pause**: Automations are paused automatically when your effective balance reaches zero
* **Recharge notification**: Alert when an auto-recharge top-up fires
* **Resume notification**: Confirmation when paused tasks resume after credits are added

### View Your Usage

Monitor costs in real time:

1. Go to **Settings > Billing > Usage**
2. See current cycle usage and remaining credits
3. View how usage is tracking over time
4. Download detailed reports

For full pricing details, visit [adapt.com/pricing](https://adapt.com/pricing).

## Questions?

<CardGroup cols={2}>
  <Card title="Usage-Based Pricing" icon="chart-line" href="/pricing/usage-based-pricing">
    Detailed pricing breakdown
  </Card>

  <Card title="Enterprise Pricing" icon="building" href="/pricing/enterprise">
    Volume discounts and commitments
  </Card>

  <Card title="Billing FAQ" icon="circle-question" href="/pricing/billing-faq">
    Common billing questions
  </Card>

  <Card title="Contact Sales" icon="envelope" href="mailto:sales@adapt.com">
    Get a custom quote
  </Card>
</CardGroup>